Regulatory Watch

Article Summary

Our monitoring efforts also include participating in training sessions and organizational initiatives that our experts deliver as part of their consulting work.

Training

During the years 2021, 2022, and 2023, our consultants delivered internal training sessions for their clients, as well as training courses with training organizations such as Simplon Strasbourg and SERFA (Continuing Education Service of the University of Upper Alsace).

Tender Response Analysis

We also participated in analyzing responses to the Grand Est Region's tender for Cloud Administrator training in Strasbourg for 2022, in our capacity as technical experts.

The analysis involved providing a well-argued assessment of a training organization's response based on the criteria framework set out by the region.

Technical Communities

MTG Strasbourg

Our Technical Lead Ahmed ZAHRI is a board member of the MTG (Microsoft Tech Group) Strasbourg, the leading technical community in Eastern France for Microsoft technologies.

He is also a member of the national MTG:France association, which encompasses the various MTG associations in France and Belgium.

We co-organize MTG Strasbourg events and regularly attend events from other technical communities such as the JUG (Java User Group) Strasbourg and Strasbourg Craft.

Global Azure

We co-organize the GlobalAzure Strasbourg event, which invites Azure and Microsoft technology experts to share their hands-on experience as well as the latest technical and technological developments.

Reboot Conseil is in the process of becoming a sponsor of MTG and Global Azure for 2023.

Agile Tour Strasbourg

We co-organized the 2022 Agile Tour and will be present again at the 2023 Agile Tour.

DevFest 2022

We participated in DevFest 2022 and ran the community booth throughout the entire day.

Regulatory Watch

Update to Mandatory Workplace Notices - Anti-Discrimination in the Workplace / During Hiring

A small addition to mandatory workplace postings, relating to anti-discrimination in the workplace, particularly during hiring. The text was amended in March 2022 and came into effect 6 months after promulgation.

The key change relates to the status of whistleblower / whistleblower facilitator, which are now criteria constituting illegal discrimination.

Decree of May 31, 2023

1. Information to Provide Before the Audit

General obligations:

Provide your SIREN number (French business registration number). Declare your legal status and the contact details of the director. Describe your activities: categories of actions (in-person training, distance learning, etc.) and methods (subcontracting or not). Provide a named and functional organizational chart (even if you are the sole practitioner). Attach the latest Pedagogical and Financial Report (BPF), or, if unavailable, the amount of revenue received by funder category.

Sworn declaration:

Attest that you have not entered into a contract with another certifying body for the same activities. Certify that you have not been subject to a certification refusal or withdrawal in the last three months.

2. Audit Procedures

Sampling of activities:

The sample of activities to be examined is determined by the auditor and communicated only during the audit opening meeting.

Audit location:

If you do not have dedicated premises, you must agree with the certifying body on a suitable location.

Audit duration:

If new elements are identified, the initial duration may be adjusted, or a supplementary audit may be scheduled.

3. Handling Non-Conformities

Major non-conformities:

No certification can be issued as long as a major non-conformity has not been resolved.

Accumulation of minor non-conformities:

The presence of at least five unresolved minor non-conformities may be reclassified as a major non-conformity.

4. Certificate Display

Once certified, the certificate must be: Displayed in your premises and/or on your website. Provided upon request to interested parties (trainees, funders, etc.).

Impact for a Training Organization Without CPF

Documents to prepare:

Ensure comprehensive documentation to meet auditor expectations.

Anticipate the description and traceability of your training activities, even if the volume of activity is low.

Sampling:

Even without CPF, completed or planned training activities may be audited. Ensure exemplary compliance for all your services.

Continuous improvement:

Document your quality improvement processes, whether through client feedback or internal reviews.

Reference

Decree of May 31, 2023 on Legifrance

Decree No. 2023-1396 of December 28, 2023

Context

Decree No. 2023-1396, published on December 31, 2023, introduces measures relating to the certification of training organizations and the oversight exercised by funders. Although some provisions specifically target the CPF (French Personal Training Account), several changes affect all training organizations.

1. Strengthened Obligations for Certifying Bodies

Annual activity report:

Certifying bodies must provide an annual report to the Ministry of Labor, the national accreditation body, and France Competences. The report includes information on: The number of certifications issued. Non-conformities identified and corrective actions taken.

Harmonization of practices:

Audit and certification methods must be standardized to ensure consistent assessment of training quality.

2. Enhanced Coordination of Funder Oversight

Information sharing:

Funders (OPCOs, professional transition associations, the State) coordinate their oversight of funded training. Objective: Rapid identification of deviations from standards and effective intervention.

Funding suspension:

If anomalies are identified during oversight, funders may temporarily suspend funding for the affected training activities until corrections are made.

3. Implications for Audits

Increased traceability:

Audits by certifying bodies become more demanding, with an enhanced focus on the traceability of training activities. Obligation to demonstrate that all activities comply with the standards of the reference framework.

Effectiveness of corrective actions:

Corrective actions must be demonstrated and supported by measurable indicators (resolution of non-conformities, improvement in satisfaction scores).

Impact for a Training Organization Without CPF

Documentary rigor:

Ensure complete traceability of your training activities, whether completed or planned.

Keep your internal documents up to date to prove compliance with the National Quality Framework (RNQ).

More demanding audits:

Expect heightened requirements regarding your quality processes and non-conformity management.

Continuous improvement:

Document your improvement initiatives and use indicators to demonstrate their impact.

Reference

Decree No. 2023-1396 of December 28, 2023 on Legifrance

Version 9 of the National Quality Framework (RNQ)

Context

Version 9 of the National Quality Framework (RNQ), published on January 8, 2024, aims to strengthen the quality of services provided by training organizations. It introduces adjustments and clarifications to the requirements applicable under the Qualiopi certification.

1. Clarification of Compliance Levels

Precise requirements:

Each indicator in the framework is accompanied by clarifications on the expected levels of compliance. The goal is to standardize audit practices and make it easier for training organizations to prepare.

Implication for your organization:

Review the requirements for each indicator and ensure your practices comply with the specified expectations. Use the evidence examples mentioned to guide your documentation.

2. Enriched Evidence Examples

The reading guide provides concrete examples of acceptable evidence for each indicator. These examples aim to reduce ambiguity and simplify audit preparation.

Implication for your organization:

Identify, collect, and retain documents corresponding to these examples to facilitate your audits. Structure your archives for quick access to requested evidence.

3. Inclusion and Accessibility

Strengthened accommodation for people with disabilities:

Obligation to ensure the accessibility of training programs and facilities, in accordance with the law on the freedom to choose one's professional future.

Implication for your organization:

Assess and improve your infrastructure and practices regarding accessibility. Train your staff in welcoming people with disabilities.

4. Clarifications for Certain Categories of Activities

Specific activities covered:

Apprenticeships, skills assessments, validation of prior learning (VAE), among others.

Implication for your organization:

If you offer these activities, adapt your practices according to the specific adjustments made.

5. Audit and Sampling

Sampling of activities:

The auditor selects a representative sample of activities carried out to assess compliance.

Implication for your organization:

Be prepared to provide representative activities and ensure compliance across all your services, even those carried out on a small scale.

Impact for a Training Organization Without CPF

Strengthened compliance:

Even without CPF, traceability and continuous improvement requirements apply in full.

You must demonstrate rigorous management and comprehensive documentation.

Increased accessibility:

Adapt your practices to meet the legal obligations regarding people with disabilities.

Audit preparation:

Ensure that your training activities and internal processes comply with the framework requirements, even for a low volume of activities.

Reference

Reading Guide for the National Quality Framework V9 (January 8, 2024)

Articles in this series "Reboot Academy"

This article is the 8th in a series of 13.

1. The Full Reboot Academy Process
2. Reboot Academy: In Practice by Role
3. Reboot Academy: Our Excellence Is No Accident
4. How to Create a Reboot Academy Training Course
5. Assessment and Self-Assessment Questionnaires at Training Entry
6. Data Collection, Complaint Management, and Improvement Process
7. How to Enter Content on Strapi for Reboot Academy
8. List of Actions Taken Following Our Monitoring Since the Initial Audit
9. Pitch for Telephone Prospecting
10. Legal and Regulatory Watch
11. Educational and Technical Watch 2024
12. Educational and Technical Watch 2025
13. Reboot Academy: Procedure in Case of Contract Termination